Privacy Policy

1. Introduction

TempoTide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API services and documentation platform.

2. Information We Collect

2.1 Information You Provide

• Account registration information (email, username, password)
• API key requests and usage data
• Support requests and communications
• Billing and payment information

2.2 Automatically Collected Information

• API usage logs and metrics
• IP addresses and device information
• Browser type and operating system
• Access times and referring URLs

2.3 Third-Party Integrations

• Discord user data (when you authorize our bot)
• OAuth provider information
• Webhook endpoint data

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our API services
• Process transactions and send billing information
• Monitor and analyze usage patterns
• Improve our services and develop new features
• Communicate with you about updates and support
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving you.

4.2 Legal Requirements

We may disclose your information when required by law, court order, or government regulation.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4.4 Protection of Rights

We may disclose information to protect our rights, property, or safety, or that of our users or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and employee training
• Secure data centers and infrastructure
• Regular backups and disaster recovery procedures

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

API usage logs are typically retained for 90 days, while account information is retained until account deletion.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@tempotide.com

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

13. Regional Provisions

13.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, shared, or sold.

13.2 European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation (GDPR), including the right to lodge complaints with supervisory authorities.

13.3 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate.